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FAQ

Get answers

We love questions, almost as much as we love providing answers. Here are a few samplings of what we’re typically asked, along with our responses.

What materials or textbooks do I need?

Once you’ve had your first lesson with your Online Teacher, they will recommend materials that will help you hit your language learning goals.

How long is a Lesson?

Lessons last a minimum of 60 minutes.

Can I cancel a lesson at anytime?

We totally understand that life happens and you may need to cancel a lesson. We ask you to give your teacher and your Online Lessons Advisor 24 hours notice.

Can I pick the teacher with whom I take Online Lessons?

Your Online Language Advisor will match you with the teacher we feel is best for you. We’ll share their background and strengths with you before we book your first lesson!

Do Online Lessons packages expire?

Yes, it is! Purchased lesson packages expire 12 months after purchase. You have a full calendar year to use your purchased packages before they expire.

Questions? Get in touch with our advisors

Email us at help@bahasaindonesia.school

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Putri Sumirah

Student advisor

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Ayu Kurniawati

Student advisor