Plans change, we understand that. You have up to 7 days prior to your group course start date to make any cancellations or same level transfers. After that, there are no refunds under any circumstances. However, if you feel that your level is not suitable, please contact us at the school or email: help@bahasaindonesia.school and we will upgrade you to a more suitable level for you, free of charge!
Refunds are made in the same way that the payment was made. Our school does not pay transfer fees. We consider the payment amount to be the amount that was credited to our account after paying the transfer commission. Also, when returning funds, the amount of the commission in the amount in which it is provided by the payment system for the return transfer of funds will be deducted from the amount of the return.
The refund period may take from 1 to 5 business days.
Yes, you can cancel your private course package up to 7 days before your course starts and receive a full refund (excluding fees).
So you can cancel your private course package at any time from the start date by informing us 24 hours before the class. You will be refunded the amount for not conducted classes (excluding commission).
Refunds are made in the same way that the payment was made. Our school does not pay transfer fees. We consider the payment amount to be the amount that was credited to our account after paying the transfer commission. Also, when returning funds, the amount of the commission in the amount in which it is provided by the payment system for the return transfer of funds will be deducted from the amount of the return.
The refund period may take from 1 to 5 business days.
Yes, you can cancel your package of online lessons up to 7 days before they start and receive a full refund (excluding fees).
So you can cancel your package of online lessons at any time from the date of their start, informing us about this 24 hours before the lesson. You will be refunded the amount for not conducted classes (excluding commission).
Refunds are made in the same way that the payment was made. Our school does not pay transfer fees. We consider the payment amount to be the amount that was credited to our account after paying the transfer commission. Also, when returning funds, the amount of the commission in the amount in which it is provided by the payment system for the return transfer of funds will be deducted from the amount of the return.
The refund period may take from 1 to 5 business days.